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Return Policy

Thank you for shopping at Lunar Boutique. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

Returns:

You have 3 days from the date of receiving your order to initiate a return. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. All tags must be attached to the garment.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.

Restocking Fee:

If any tags are damaged, we may charge a restocking fee of up to 20% of the item's purchase price.

Denial of Return:

Returns may be denied if the items are returned in poor condition, not in their original packaging, or if they are not postmarked and scanned for return shipment within exactly 72 hours of initiating the return request.

Initiate Returns Online:

Returns can be initiated online at the bottom of our website via the “Submit a Return” link.

Contact Us:

If you have any questions on how to return your item to us, contact us at info@lunarbtq.com
Thank you for shopping with us!
Lunar Boutique